FAQs

Here is a list of frequently asked questions. If you don't see what you are looking for, please email us or give us a call or text at 831-291-8854. We will try to respond as soon as possible.

Where are you located?

Your Board Santa Cruz is located at 885 41st Ave. Santa Cruz, CA. at the end of 41st Avenue.
PHONE: 831-291-8854 (Call or Text)
EMAIL: yourboardsantacruz@gmail.com

How do I contact you?

PHONE: 831-291-8854 (Call or Text)
EMAIL: yourboardsantacruz@gmail.com
IG: @yourboardsc
Venmo: @yourboardsc

When are you open?

We are open from 11am to 4pm on Wednesday to Sunday and by appointment. You can call or text us at 831-291-8854 to book an appointment. Emails to yourboardsantacruz@gmail.com also work well for appointment inquiries.

How do I sell my board with you?

Your Board takes the hassle out of selling your new and used surfboards. 

We take a 25% consignment fee for selling your board. All boards on sale at YB are required to be cleaned of wax, watertight, and not have had major repairs. If your board is not cleaned or free of wax, we can clean it for you for a $5-15 fee that is deducted from your payment after the board has sold. 

Bring your board on in or text us pictures to gauge out interest level as we are discerning in what boards we offer.

Can I place a board on hold?

Yes we do put holds on boards for 24 hours. If you need more please let us know. Call/text us at 831-291-8854 to place a board on hold for 24 hours.

Do you offer refunds if I don’t like the board?

No, there are no refunds. All sales are final, but we are happy to sell your board for you if you want to get into another one.

Can I trade my board in or sell it to you on the spot?

YB is focused on selling boards on consignment. At this point we generally are not accepting trades or purchasing surfboards outright, but it might be worth a shot so feel free to ask.

Are board prices negotiable?

We do not own the boards we sell. Therefore we cannot haggle too much. That said, we do ask sellers to provide a ‘wiggle room’ price. So don’t be afraid to ask if there might be some room to play on pricing if you are interested in a board.

How do I get paid if I sell my surfboard at YB?

Payments are issued once a week on Wednesdays. During the intake process, we will ask you if you want to get paid via Venmo or by a bank check. Check payments will not be mailed and will need to be picked up by you at Your Board.

What payment methods do you accept?

We currently accept Paypal, Venmo and cash money marvelous. We don't accept personal checks.

Can you notify me of new stock that I might be interested in?

We consider ourselves ‘surfboard matchmakers’ and love to know what your your ‘type’ is so we can hook you up. 

Please sign up for our email list on our contact page. We will add you to our list and notify you if something of your specific interest comes in.

What does YB focus on selling?

Your Board (YB) is focused on curating and selling a collection desirable and unique surfboards.

What does YB NOT sell?

Your Board does not sell undesirable and beat up old surfboards. We are focused on creating a collection of unique and desirable surfboards that serve surfers of all levels. YB is not a way to clean out your garage. YB is a way to pass along your quality surfboards and to make hassle-free money in doing so.

What if I bring in a board to sell and want to take it out before it sells?

We require that you leave your board with us to sell for a minimum of 21 days. Boards that are removed prior to that timeframe are subject to a $40 removal fee to compensate for the time spent processing, marketing, and stocking your board.

What happens if my surfboard does not sell after 4 months?

We will contact surfboard owners after 4 months if their board does not sell. At that time, we will discuss lowering the price or removing it from our stock. Owners who are not responsive x weeks after the ‘time up’ call will be given two weeks until the board is considered abandoned and forfeited to YB for donation.